Shipping Policy
Effective Date: December 18, 2024
At Luxe Prestigee, we are committed to providing you with reliable and timely delivery for all jewelry orders. Our shipping policy outlines the available shipping methods, fees, and important details about tracking and order processing.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next-day delivery for select items and locations.
The available shipping methods and costs will be displayed during checkout based on your location and order details.
2. Processing Time
Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Fees
Shipping fees are calculated based on the weight, destination, and shipping method selected. The total shipping cost will be displayed at checkout before you complete your purchase.
4. Shipping Areas
We ship both domestically within the United States and internationally. Please note that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
5. Tracking Your Order
Once your order is shipped, we will send you an email containing the tracking number. You can use this number to track the status and location of your package.
6. Lost, Damaged, or Missing Items
If your order is lost, damaged, or missing, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your items.
7. Contact Us
For any questions regarding our shipping policy or to request assistance with an order, please contact us:
- Street: 11478 Us 6 Hwy, Geneseo, Illinois (IL), 61254, United States
- Email: contact@luxeprestigee.com
- Phone Number: (309) 944-4213
- Website: https://luxeprestigee.com